While the operation of a system is important, so is understanding what is happening to the data that is collected. Who owns it? Your restaurant or the FOH software company? If the software company has rights to it, what are they doing with it?
This then begs the question - how do you feel you should be treating your guests, even outside the restaurant? In this day of heightened concerns on privacy and data security, one must consider the protection of guests.
So many times we click through the legalese because there is too much to read through. Other times we are concerned with ourselves more so than our guests. Think of yourself as a guest and how you would feel about how your email is used and then consider your guests.
When a restaurant uses Guest Innovations' products, their email list is their property and is not shared with any third parties. Competitor restaurants are not promoted to your customers. The only time we email your customers is to encourage them to download our smartphone apps so they can make reservations at our client restaurants easier. At Guest Innovations, we value your guests' privacy.
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